but----- I think I'm missing somebody, especially in the custum or ready made area. I also know there are some other sites out there but cannot locate them. I'm looking for a certain lightsaber/hilt but not at all sure exactly where it is----I have seen it & not at all sure what it's specific name is.
Post by Jan-Qui Coran on Jul 7, 2009 18:50:22 GMT -5
Is anybody else having a problem with Ultrasabers? I ordered a lightsaber & am not at all pleased :-[with it. I've emailed them 3 times & no response . I'd rather call them directly if at all possible to solve the issue. The saber came to me not working with no round thing for the covertech clip. I told them that in my email, since it seems on the website that is the only way to get a hold of them. It was not packed for shipping very well either. I bought one other one earlier & it works just fine. I wanted to use it for twirling & it might work but I can't wear it on my costume because it just doesn't look right.
Post by Kryy Jacobi on Jul 29, 2009 17:57:03 GMT -5
Actually, about 2 months ago my LED went out on my favorite trooping saber (the Maul conversion in my profile) and Alex fixed it for me. He could not have been nicer.
I had let a kid hold the saber at a troop and unfortunately he discovered the really cool clash sound that it made when hitting something...
When I tried the service e-mails on the site, I had a couple of bounce-backs on the e-mail and then found out from FX-Sabers that one of their tech guys had had some serious medical issues and was out of commission for a while. So I finally tracked down an old e-mail address and got a response from Alex saying he'd take a look.
I'll PM you the address and I'd suggest adding "no contact" in your subject line. I think they are just overloaded with one of their main guys out.
"Grand Master of the Jedi Order am I!" he said loudly right in her ear. "Won this job in a raffle I did, think you?".... "Master Yoda knows these things. His job it is." -- Yoda: Dark Rendezvous